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Job openings for support associate in bangalore noida

Support Associate

Bangalore, Noida

seller support profile

Job Responsibilities:
Resolves Sellers issues, questions, concerns with effective, clear and professional written and oral communication
Provides prompt and efficient service to Sellers including the appropriate escalation of Sellers issues
Builds platform and business knowledge to better serve Sellers
Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues
Demonstrates excellent time-management skills and the ability to work independently
Contributes to a positive team environment and proactively aids team members with difficult contacts as needed
Maintains acceptable performance metrics such as quality, productivity, first contact resolution and attendance
Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions

0-8 years Experience can tray

Experience 0 - 6 Years
Salary 1 Lac 75 Thousand To 2 Lac 25 Thousand P.A.
Industry IT Hardware / Technical Support / Telecom Engineering
Qualification Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree
Key Skills Support Associate technical support support analyst BPO customer service representative

About Company

Contact Person Arun Kumar Kande
Address D-4 Devinagar
Mobile 9019184913
Email ID hrkandetechno@gmail.com